Effective Date: Agosto 17, 2023

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D’Light Restaurants, including Pizza D’Light and Viva D’Light (“D’Light,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information of our customers and website visitors.

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This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.

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1. Information We Collect

Depending on how you interact with D’Light, we may collect information such as:

• Name

• Telephone number

• Email address

• Delivery or pickup information

• Information related to orders and purchases

• Information you voluntarily provide when contacting us

• Information submitted through our website, promotions, loyalty programs, or other customer communications

We may also automatically collect limited technical information when you use our website, such as browser type, device information, IP address, and information about how you interact with our website.

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2. How We Use Your Information

We may use the information we collect to:

• Process and fulfill orders

• Communicate with you about your orders or requests

• Provide customer service

• Respond to questions or comments

• Manage customer accounts or loyalty programs

• Send information about our restaurants, products, services, promotions, and special offers

• Send promotional emails and, when you have provided the appropriate consent, promotional text messages

• Improve our products, services, website, and customer experience

• Protect our business and customers against fraud, misuse, or unauthorized activity

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3. Promotional Emails

From time to time, D’Light may send promotional emails about our own products, services, special offers, events, or promotions.

You may unsubscribe from promotional emails at any time by using the “Unsubscribe” link included in the email or by contacting us.

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4. SMS / Text Messaging

D’Light may use text messaging to communicate promotional offers, discounts, special events, and other information related to D’Light

Restaurants.

We will only send promotional text messages to individuals who have provided the appropriate consent to receive such messages.

Message frequency may vary.

You may opt out of promotional text messages at any time by replying STOP to a D’Light text message. You may also contact us directly to request that your number be removed from our promotional messaging list.

After receiving an opt-out request, we will honor the request and stop sending promotional messages to that number, subject to applicable law and necessary transactional communications.

Message and data rates may apply depending on your mobile carrier and plan.

For additional information regarding our SMS practices, please see our SMS Terms & Consent below.

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5. We Do Not Sell or Rent Your Personal Information

D’Light does not sell or rent customers’ personal information to third parties.

We also do not use our customer information to market or sell unrelated products or services from other companies.

We may, however, use selected service providers that help us operate our business. These providers may process certain information on our behalf for purposes such as payment processing, website hosting, online ordering, customer communications, email, text messaging, or other business services.

These service providers are not authorized to use your personal information for their own unrelated marketing purposes.

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6. Information Sharing

We may disclose information when reasonably necessary to:

• Provide services requested by you

• Process payments or orders

• Deliver text messages, emails, or other communications

• Operate and maintain our website and business systems

• Comply with applicable laws, regulations, legal processes, or governmental requests

• Protect the rights, safety, and property of D’Light, our customers, employees, or others

We do not sell or rent customer lists or personal information to third parties.

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7. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

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8. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce our agreements.

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9. Third-Party Services and Links

Our website or communications may contain links to third-party websites or services.

D’Light is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party service you use.

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10. Children’s Privacy

Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

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11. Your Privacy Choices

Depending on the circumstances, you may contact us to:

• Request information about personal information we maintain about you

• Request correction of inaccurate information

• Request that we stop sending promotional emails

• Opt out of promotional text messages

• Ask questions about how your information is used

Some information may need to be retained when required by law or for legitimate business purposes.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, or applicable legal requirements.

When we make changes, we will update the Effective Date at the top of this policy.

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13. Contact Us

If you have questions about this Privacy Policy or how D’Light handles personal information, please contact us:

D’Light Restaurants

Viva D’Light 
North Bay Village, Florida
Email: Admin@DlightRestaurants.com 
Phone: 305.799.3265